Information about texting to 911

Information about texting to 911:


Text to 911 is to be used when unable to communicate with your voice – for those hearing impaired, hiding from danger, etc.

We need to address of where you are, including an apartment number.

We will ask you if you are able to call 911.

Photographs and videos will NOT work, please don’t try to send them.

Cell phone carriers don’t go by county lines. You may be in Oneida County and hitting a cell tower outside the county that may not have text to 911.  You’ll receive a message that text to 911 isn’t available where you are.

Text to 911 is only available with Verizon and AT&T users.

There is no cost for texting to 911.