Medical Assistance

Medicaid is an income and resource eligible program for New Yorkers who can't afford to pay for medical care.  Services covered include inpatient and out patient hospital care, physician services, skilled nursing care, laboratory and X-ray services, early and periodic screening of children, home health care services and medical transportation services.

Applying for Medicaid

It is not necessary to appear in person for a Medicaid interview.  Persons may call (315) 798-5632 to have an application mailed to them.  Applications may be returned by mail with required documentation and an eligibility determination will be made and the individual will be notified of their eligibility.  Applications may also be obtained in person at 800 Park Avenue, Utica NY 1st floor or 300 W Dominick St Rome.  People can apply through New York State of Health at 1-855-355-5777 or

Medical Transportation

Medical transportation services for persons with active Medicaid coverage may be arranged by calling toll free: 1-855-852-3288

Home Care Services

To inquire about home care services available under Medicaid call 315-798-5456

Lost Benefit Cards

To replace a lost Medicaid card, call 315-798-5511

Medicaid Provider Referral Services

Persons with a Medicaid card can call 315-798-5585 to find out the names of primary care physicians and specialists who accept Medicaid


Supplemental Security Income (SSI) recipients needing Medicaid information should call 315-798-5459

Managed Care

All Family Assistance (FA), Safety Net (SN), and Medicaid (MA) only clients, as well as some Supplemental Security Income (SSI) clients, may choose to enroll in a Medicaid Managed Care plan.  There are no costs, no caps, and no co-payments.  Each member has his/her own physician or pediatrician-OB-GYN, who will coordinate all his or her health needs.  Call 315-731-3422 for further information.